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This Course is based on the book
Getting to Yes: Negotiating Agreement Without Giving In
by:
Roger Fisher & William Ury
(1991
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Field of Study: |
Communication & Sales
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CPE Credit: |
15
Hours
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Level: |
Basic
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Prereqs: |
None
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State Exceptions: |
Not Accepted in CA DC ID LA NC NM OK & VT
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How
do I register for an Apex CPE course?
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Your
Price: |
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Exam Only
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$89.00
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This course is based on a book which is not included in this price. You are responsible for obtaining a copy of this book. We no longer sell books, but have included a link to amazon.com for your convenience.
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*Courses must be completed for CPE credit within one year of the date of
purchase.
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What
is Apex CPE's refund policy?
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Course
Description: |
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Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict--whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international,
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Course
Topics: |
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Why Bargaining Over Position is Bad
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Separate the People From the Problem
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Focus on Interests Not positions
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Invent Options for Mutual Gain
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Objective Criteria
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Negotiation When the Other Side is More Powerful
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Getting Them to Play by the Rules
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Dirty Tricks
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The Importance of Perceptions
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Brainstorming
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What
is Apex CPE's complaint resolution policy?
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