7/22/2024


Correct Answers 0
Total Questions 60
Score 0 %
Course # 411005
The 7 Habits of Highly Effective People
based on the book:

The 7 Habits of Highly Effective People
by: Stephen R. Covey ( 1989 )

12 CPE Credit Hours
Communication & Sales

A P E X C P E . C O M  . . . . .  1.877.317.9047  . . . . .  support@apexcpe.com


Chapter 1 - Inside - Out

1.    Paradigms are our "maps" of the world in terms of perceiving, understanding and interpreting.   23
TRUE
FALSE
2.    The Character Ethic is based on principles which include:   18
integrity
patience
the Golden Rule
all of the above
3.    "Realities" are our maps (paradigms) of the way things are.   24
TRUE
FALSE
4.    "Values" are our maps (paradigms) of the way things should be.   24
TRUE
FALSE
5.    Ptolemy's model of the universe with the earth at its center was a paradigm shift.   29
TRUE
FALSE
6.    Paradigms are inseparable from   32
behaviors
character
attitudes
all of the above
7.    The Personality Ethic is appealing because of its quick easy approach to quality of life.   35
TRUE
FALSE
8.    The 7 habits are already deep within us, in our conscience and common sense.   44
TRUE
FALSE


Chapter 2 - The Seven Habits - An Overview

9.    Habits are defined as the intersection of:   47
skill, desire and repetition
knowledge, skill and desire
knowledge, skill and ability
desire, skill and action
10.    In order to create a habit in our lives, we must:   47
know what to do and why
know how to do it
want to do it
all of the above
11.    The maturity continuum of the 7 habits moves us from dependence to independence to interdependence.   49
TRUE
FALSE
12.    Interdependence is a choice only independent people can make.   51
TRUE
FALSE
13.    A Production Capability (PC) principle is to always treat your employees exactly as you want them to treat your best customers.   58
TRUE
FALSE
14.    Balancing Production (P) and Production Capability (PC) balances the short term with the long term.   59
TRUE
FALSE


Chapter 3 - Be Proactive

15.    Self awareness is the ability to think about your very thought process.   66
TRUE
FALSE
16.    Viktor Frankl's discovery in a Nazi death camp was the fundamental principle that between stimulus and response, man has the freedom to choose.   69
TRUE
FALSE
17.    Independent will is:   70
an inner awareness of right and wrong
the ability to create in our minds beyond our present reality
the ability to act based on our self awareness free of all other influences
none of the above
18.    Proactive people know that their behavior is a product of their conditions based on feelings.   71
TRUE
FALSE
19.    Proactive people enlarge and magnify their circle of influence.   83
TRUE
FALSE
20.    Reactive people:   83
focus efforts in their circle of concern
focus on the weakness of other people
cause their circle of influence to shrink
all of the above
21.    Whether a problem is direct, indirect or no control, the proactive approach puts the first step to the solution in our circle of influence.   85
TRUE
FALSE
22.    While we are free to choose our actions, we are not free to choose the consequences of those actions.   90
TRUE
FALSE
23.    In order to turn a failure into a success, we must:   91
acknowledge the mistake
correct the mistake
learn from the mistake
all of the above


Chapter 4 - Begin with the End in Mind

24.    All things are created twice, first mentally, then physically.   99
TRUE
FALSE
25.    If we are not the second creation of our own proactive design, then we are the second creation of:   100
other people's agendas
circumstances
past habits
any of the above
26.    Management is a first creation.   101
TRUE
FALSE
27.    Your personal mission statement is your philosophy focusing on what you want to be and do and the values and principles upon which the being and doing are based.   106
TRUE
FALSE
28.    A personal mission statement begins at the center of our circle of influence.   109
TRUE
FALSE
29.    The four life support factors are:   109
security, guidance, wisdom and power
security, guidance, love and wisdom
guidance, intuition, healing and power
none of the above
30.    The four life support factors are interdependent.   110
TRUE
FALSE
31.    According to Frankl, we invent rather than detect our missions in life.   128
TRUE
FALSE
32.    The left hemisphere of the brain is the more intuitive creative one.   130
TRUE
FALSE
33.    The quality of our first creation is significantly impacted by our ability to use our creative right brain.   131
TRUE
FALSE
34.    The research of Dr. Charles Garfield shows that almost all of the world-class athletes and other peak performers are visualizers.   134
TRUE
FALSE
35.    To visualize, you:   134
see it
feel it
experience it before you actually do it
all of the above
36.    Roles and goals give structure and organized direction to your personal mission.   137
TRUE
FALSE


Chapter 5 - Put First Things First

37.    Habit 3 is the second creation, the physical creation.   147
TRUE
FALSE
38.    Relationship building is a Quadrant II activity.   151
TRUE
FALSE
39.    The Pareto Principle says that 80% of the results flow from 20% of the activities.   156
TRUE
FALSE
40.    The first step in becoming a Quadrant II self manager is:   162
selecting goals
daily adapting
identifying roles
scheduling
41.    The key to effective management is delegation.   172
TRUE
FALSE


Chapter 6 - Paradigms of Interdependence

42.    Private victory precedes public victory.   186
TRUE
FALSE
43.    An important principle in seeking to understand someone is making what is important to the other person as important to you as the other person is to you.   191
TRUE
FALSE
44.    You make a massive withdrawal from an Emotional Bank Account by:   193
breaking an important promise
being petty
not showing small kindnesses
being unclear
45.    One of the best ways to manifest integrity is to:   196
tell the truth
avoid confrontation
be a good listener
be loyal to those who are not present


Chapter 7 - Think Win/Win

46.    Win/Win means that solutions are mutually beneficial.   207
TRUE
FALSE
47.    Substance is the foundation of Win/Win.   217
TRUE
FALSE
48.    This character trait is essential to the Win/Win paradigm:   217
integrity
maturity
abundance mentality
all of the above
49.    People with a scarcity mentality are liberal with sharing recognition and credit while stingy with sharing power or profit.   219
TRUE
FALSE
50.    When dealing with a person who is coming from a Win/Lose paradigm, you should:   221
listen more and in greater depth
express yourself with more courage
be proactive
all of the above
51.    The real test of interpersonal leadership goes beyond transactional leadership into:   222
proportional leadership
omniscient leadership
synergistic leadership
transformational leadership
52.    All decisions should result in Win/Win.   222
TRUE
FALSE
53.    The following element(s) is(are) made very explicit in a Win/Win agreement:   223
desired results
guidelines
resources
all of the above
54.    Win/Win performance agreements focus on results, not methods.   226
TRUE
FALSE


Chapter 8 - Seek First to Understand, Then to be Understood

55.    The highest form of listening is:   240
selective listening
attentive listening
empathic listening
reflective listening
56.    With empathic listening, you:   240
get inside the other persons frame of reference
see the world the way the other person sees the world
understand how the other person feels
all of the above
57.    According to communication experts, what percentage of communication is conveyed by our body language?   241
10%
30%
50%
60%
58.    An effective presentation should begin with logic and reasoning (logos) and move towards relationship (pathos) and character (ethos).   255
TRUE
FALSE
59.    You increase the credibility of your ideas when you can present your own ideas clearly, specifically, visually and contextually - in the context of a deep understanding of the other party's paradigms and concerns.   257
TRUE
FALSE


Chapter 9 - Synergize



Chapter 10 - Sharpen the Saw

60.    Habit 7 makes all the others possible.   287
TRUE
FALSE


Chapter 11 - Inside - Out Again


COPYRIGHT 2002-2009    Apex CPE - ALL RIGHTS RESERVED